Privacy Policy

Introduction

Lider ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

We may collect information about you in a variety of ways. The information we may collect includes:

• Personal Information: Name, email address, phone number, and mailing address when you contact us or request services.
• Service Information: Details about your air conditioning system, service history, and maintenance records.
• Technical Information: IP address, browser type, device information, and website usage data.
• Payment Information: Billing address and payment method details (processed securely through third-party payment processors).

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our air conditioning repair and sales services.
• Process your service requests and schedule appointments.
• Send you service updates, invoices, and important information about your account.
• Respond to your inquiries, comments, and customer service requests.
• Send you marketing communications (with your consent) about our services and promotions.
• Detect, prevent, and address technical issues and security threats.

Information Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

• Service Providers: We may share information with third-party service providers who perform services on our behalf, such as payment processing and technical support.
• Legal Requirements: We may disclose information if required by law or in response to valid requests by public authorities.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
• With Your Consent: We may share your information with your explicit consent for specific purposes.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Your Rights

You have the right to:

• Access and receive a copy of your personal information.
• Request correction of inaccurate or incomplete information.
• Request deletion of your personal information.
• Object to or restrict the processing of your information.
• Withdraw consent for marketing communications at any time.

To exercise these rights, please contact us using the information provided in the Contact section below.

Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to track activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy, please contact us: